Bankruptcy for Consumer Litigators: What You Should Know When a Bankruptcy Interrupts Your Case
Bankruptcy is a confusing, rule driven area of law. It’s also an area most civil litigators know little about. In this webinar, we will discuss ways to protect yourself and your client when a bankruptcy is threatened, or even when a bankruptcy stops your case short. You’ll learn what to do to preserve your clients’…
Defending Debtors against First- and Third-Party Creditors
When defending a debt defense case, it’s important to be aware of the unique challenges that arise in cases dealing with third party debt creditors vs. first party creditors and to tailor the defense accordingly. Learn effective pre-trial negotiations tactics and trial strategies to defend clients against first and third party creditors. What You Will…
How Consumer Attorneys Can Amplify their Messages by Dealing Effectively with Reporters
Dealing with the media is often a skill that's outside the comfort zone of many consumer attorneys, and that's a shame. They frequently have great stories to tell about injustices done to consumers and efforts to remedy them, and those stories should be much more widely heard. A few basic tips for dealing with reporter…
Protecting Older Consumers—Research and Resources from the Federal Trade Commission
Join staff members from the Federal Trade Commission (FTC) as they share research and resources about the top consumer protection issues facing older consumers. The webinar will include new analyses of the reports received from older adults and provide insights that advocates can use to develop their own strategies for helping older consumers in their…
Reseller Liability: Consumers’ Rights and Remedies under the FCRA
The Fair Credit Reporting Act (FCRA) applies to consumer reporting agencies (CRAs), which includes resellers. Attendees will learn about consumers’ FCRA rights and remedies against resellers. Attendees will also learn how to issue spot for potential reseller cases and how to litigate against resellers. The presentation will discuss discovery tactics in reseller cases and litigation strategy. You will also…
Revoking Acceptance in Automobile Cases
This webinar will show you how to identify the cases when revoking acceptance is an appropriate remedy for your clients. It will also discuss the steps pre- and post-revocation to assist your clients with obtaining a resolution from the dealership. This webinar is geared to individuals who already have knowledge about deceptive automobile sales practices.…
Use of Implied Warranties in Auto Fraud Litigation
Breach of Implied Warranty is a hot topic in the area of consumer litigation. There have been many recent developmental changes in this area. This cause of action is not always understood and is often forgotten. However, it is a valuable cause of action that can help strengthen your auto case and your chances of…
State Retail Installment Sales Act and Truth in Lending Act Claims in Vehicle Purchases
State retail installment sales laws are useful tools for litigating auto cases that are at times overlooked. Those statutes and the Truth in Lending Act (TILA) can provide important remedies to victims of dealer wrongdoing. By attending, you will gain insight on the overlap between federal laws, such as TILA and state retail installment sales…
Whom to Sue and How to Get Paid in Auto Fraud Cases
You have a great client and a terrific set of facts. Two important questions linger. Whom should you sue to optimize your client’s recovery? If your defendants refuse to pay up, what measures can you take to ensure your client (and you!) get paid? This CLE webinar is geared for any practitioner interested in handling…
FCRA Discovery Series: Understanding Documents from Equifax
Do you want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases. Each webinar will focus on a different credit reporting agency (CRA). In this webinar, you will learn about Equifax. In each webinar, you will learn…
Consumer Protection Concerns for Tenants from the Federal Trade Commission
Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. The speakers will discuss two recent cases brought by the FTC, one involving a rental listing website deceptively claiming to list Section 8 properties that are available for rent and another involving a tenant background screening…
FCRA Discovery Series: Understanding Documents from TransUnion
Do you want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases. Each webinar will focus on a different credit reporting agency (CRA). In this webinar, you will learn about TransUnion. In each webinar, you will learn…
FCRA Discovery Series: Understanding Documents from Experian
Do you want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases. Each webinar will focus on a different credit reporting agency (CRA). In this webinar, you will learn about TransUnion. In each webinar, you will learn…
Tax Initiative Update – 2019
NACA hosted a webinar to update you on our continuing effort to challenge the IRS’ current determination that attorneys’ fees in consumer cases are taxable to your clients. What You Will Learn What needs to happen to change the IRS’ wrongheaded policy, relating to both litigation and proposed legislation What our recommended best practices and…
Dispositive Motions and Motions to Compel in Debt Defense Cases: What You Need to Know, Whether You’re Filing or Defending
Motion practice is an essential part of a debt defense case. Learn how to effectively prosecute and defend motions for summary judgment and motions to compel, which are critical to the success of your client’s case. What You Will Learn When you should file a motion for summary judgment or motion to compel, whether for…
FCRA Discovery Series: Understanding Documents from the Big Three Credit Reporting Agencies
Webinars Understanding documents from Equifax Understanding documents from Experian Understanding documents from TranUnion Why These Videos are Helpful Want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases. Each webinar will focus on a different credit reporting…
How to Succeed in Arbitration: A Three-Webinar Boot Camp
Webinars Pre-Arbitration Considerations and the Arbitration Demand The Preliminary Hearing and Discovery The Arbitration Hearing and Post-Hearing Briefing Why These Videos Are Helpful Arbitration is ubiquitous, and it has profoundly impacted the private practice of consumer protection law. While much has been said about the disadvantages of arbitration for consumers, many practitioners have had great…
So You Have a Case with a Fee Claim; Now What? Learn How to Maximize your Fee Award
The practice of law is a business, and an important part of that business is getting paid. Whether you are in private practice or working for legal services, getting paid for your efforts is a vital part of the practice. Often an afterthought, the award of fees is an integral part of consumer litigation. Whether…
Post-Discharge FCRA Claims: Issue Spotting and Intake
Commercial and consumer bankruptcy filings are steadily rising, according to the American Bankruptcy Institute (ABI). Former ABI Executive Director Samuel J. Gerdano has described bankruptcy as providing a “shield for distressed consumers and businesses confronted with rising interest rates and global economic challenges.” Consumer attorneys are well positioned to assure that the right to a “Fresh…
Preparing to Beat a Furnisher Summary Judgment Motion in Federal Court
Furnishers will almost always file summary judgment motions against you if your last demand asks for anything beyond walk-away money. Smart lawyers prepare for the inevitable summary judgment motion weeks and months before the motion hits their desk. Bob Brennan has defeated countless furnisher summary judgment motions in his twenty-odd years of doing FCRA work…
Preparing to Beat the Credit Reporting Agencies in Summary Judgment in Federal Court
The credit reporting agencies (CRAs) are large, powerful, and loaded with money to pay lawyers to beat you. Summary Judgment is their most powerful tool. They seek not only to defeat your case, but to obtain favorable opinions that they can use for every case moving forward. Larry Smith and SmithMarco, P.C. have battled and…
Protecting Military Consumers—Special Protections and Issues
Join staff from the Federal Trade Commission (FTC) and the Department of Justice (DOJ) as they discuss many of the top consumer protections and issues for members of the military and their families. FTC staff will discuss the Military Lending Act; cover FTC law enforcement actions on issues affecting veterans, servicemembers, and their families, and…
How and When to Discharge Private Student Loans in Bankruptcy
With over $1.5 trillion in student loan debt nationwide, borrowers are seeking solutions to put an end to their high-interest private student loan debt. Consumer bankruptcy attorneys would benefit the most from this webinar, but these arguments can also be used in settlement negotiations outside of bankruptcy. What You Will Learn How to find and…
How to Become a Successful Student Loan Lawyer
There are 1.6 trillion dollars in outstanding student loans in the U.S. that affect forty-four million Americans. As attorneys, we need to have a basic knowledge of how to assist our clients in the handling of this type of debt and how to best explain options. The student loan problem is often very confusing and misunderstood by the…
Student Loans
Webinars Introduction to Student Loan Cases How and When to Discharge Private Student Loans in Bankruptcy How to become a successful Student Loan Lawyer Presenting Winning Defenses in Private Student Loan Collections Actions Understanding the Rapidly Changing Practice of Student Loan Law Why These Videos are Helpful There are 1.6 trillion dollars in outstanding student…
Driving Claim Rates in Class Actions
According to the U.S. Chamber of Commerce and their allies, consumer class actions deliver miniscule percentages of funds to class members. While the U.S. Chamber and its allies often engage in pencil engineering and fuzzy math, we need to be better at returning money to class members. There are multiple reasons why consumer class action…
Fighting for Tenants—Marrying Consumer Protection, Personal Injury, and Landlord Tenant Law
This webinar should be of interest to anyone interested in expanding his or her consumer protection practice by helping a growing and vulnerable population: tenants. We will explore common tenant violations, including illegal charges, dangerous conditions, illegal lock outs, and retaliatory evictions. We will also examine the laws that apply, including common law, state and…
Developing a Private Auto Fraud Practice
Besides purchasing a home, buying a car is the biggest consumer purchase that most individuals will make in their lifetime. Today, there are there are more than 260 million registered vehicles in the United States alone. This number is only growing. The automotive industry is ripe with fraud and pitfalls for unwary consumers. Fortunately, there…
Developing an Auto Fraud Practice: Issue Spotting Auto Claims
Besides purchasing a home, buying a car is the biggest consumer purchase that most individuals will make in their lifetime. Today, there are there are more than 260 million registered vehicles in the United States alone. This number is only growing. The automotive industry is ripe with fraud and pitfalls for unwary consumers. Fortunately, there…
Preventing Reverse Mortgage Foreclosures
Many senior reverse mortgage borrowers and surviving spouses are facing foreclosure on reverse mortgage loans that were intended to provide greater stability to be able to age in place. Some reverse mortgage borrowers are at risk of foreclosure due to alleged default on property taxes and insurance, and they have difficulty accessing loss mitigation options.…
Virtual Depositions
The practice of consumer law is going virtual. Video depositions will become the new norm. Harnessing the power of online platforms will allow you to conduct depositions as if you were there in person. Best of all, you can do all of this from the comfort of your home office. What You Will Learn What…
You Should Teach A Consumer Law Course
In the wake of the great recession of 2008, law schools saw a surge in interest in consumer protection courses, covering issues such as mortgages, debt collection, and credit reporting. In the same way, we anticipate that the COVID-19 pandemic and its economic fallout (job and housing loss, predatory lending, etc.) will lead to another…
Tactics for Punitive Damages
What You Will Learn How to develop your punitive damages case through discovery Speakers Craig Marchiando focuses his practice on representing consumers in lawsuits brought under the Fair Credit Reporting Act. Litigating mainly class action cases, Craig has represented thousands of consumers in successfully obtaining benefits under the FCRA’s broad protections and has been appointed…
Background Screening CRAs: Employment and Tenant Screening
What You Will Learn Learn how to spot common challenges and litigate FCRA cases with background screening violations Speakers Jamie Gullen is a supervising attorney in the Employment Unit and Youth Justice Project at Community Legal Services. Ms. Gullen began her career at CLS as a law student intern in 2010, and was awarded a…
Settlement: When to Hold Em and When to Fold Em
What You Will Learn How to settle your FCRA cases at the appropriate values Speakers Sylvia A. Goldsmith (B.A. and J.D., Ohio State University) is the founder of Goldsmith & Associates, LLC, a consumer protection law practice concentrating on identity theft and credit reporting litigation, debt collection abuses, personal and financial privacy rights, and other…
Discovery Planning and Alternatives to Formal Discovery
What You Will Learn How to create a formal and informal discovery plan to obtain documents and information you need to litigate your case Speakers Matthew Loker is the founder of Loker Law, APC and is Professor of Contracts at the San Luis Obispo College of Law. Prior to moving to California, Matthew attended the…
How to Keep the Lights On
What You Will Learn Develop your practice to handle consumer claims and still have a consistent cash flow Speakers Larry P. Smith is a consumer attorney, handling matters involving the FCRA, FDCPA, and EFTA, as well as state consumer fraud/UDAP matters for over eighteen years. He is the managing partner at SmithMarco, P.C., which he…
Spotting Dealer Add- Ons: Gap, Service Contracts, Etching, Other Extras
What You Will Learn How to determine whether dealers committed fraud through add-ons to the financing contract Speakers Gregory T. Babbitt is a partner at Rosner, Barry & Babbitt, LLP, in San Diego, where he handles California car lemon and auto fraud cases (individual and class actions). Prior to joining Rosner, Barry & Babbitt, LLP,…
Introduction to Auto Fraud Finance
What You Will Learn Familiarity with the players, processes, and products that are associated with auto finance fraud Speakers Christina Gill Roseman, represents consumers at Roseman Law Firm, PLLC, with offices in Pittsburgh, PA and Morgantown, WV. She has successfully tried numerous cases against automobile manufacturers and dealerships. She is rated as an AV Preeminent…
Frame and Structural Damage Cases
What You Will Learn Whether frame and structural damage took place in your client’s vehicle What remedies exist to bring relief to your clients with frame and structural damage cases Speakers Richard Diklich received a Bachelor of Science in Industrial Technology, Automotive and Business Majors. From 1966–1972, he worked as a Quality Control Supervisor at…
Handling Warranty Claims Using Mag Moss
What You Will Learn Which federal and state rules provide the best remedies for your warranty claims Speakers Will Geddings is a debtor's lawyer who has spent the better part of a decade working at Hays Cauley, P.C. in Florence, South Carolina. Hays Cauley is a consumer/debtor's firm that only provides services to consumers/debtors, which include litigating…
How to Make Money as an Auto Fraud Practitioner
What You Will Learn Learn about different approach to make money from auto fraud cases Speakers Bryce Bell is the founder of Bell Law, LLC, a law firm dedicated to relentlessly pursuing justice against companies that defraud consumers. Bell Law focuses on auto safety, landlord/tenant issues, Fintech, and other Unfair Deceptive Acts and Practices (UDAAP),…
Addressing Common Pitfalls in Lemon Law Cases
What You Will Learn How to overcome common challenges associated with lemon law cases Speaker Mark Aschermann is an attorney in Austin, TX, who has been Board Certified in Commercial and Consumer Law in Texas since 1995. Mr. Aschermann is a solo practitioner representing consumers in a wide variety of matters but especially lemon law,…
Litigating Odometer Fraud Cases
What You Will Learn How to determine whether odometer fraud took place What remedies exist to bring relief to your clients Speakers Dana Karni founded Karni Law Firm, P.C. in July of 2007 and has since been tirelessly pursuing and finding success for her clients in many areas of consumer law. Dana began her consumer…
Litigating Yoyo Claims
What You Will Learn How to spot and investigate yo-yo claims properly Speaker M. Kathi Rawls has been practicing law since 2001. She is a graduate of the Gerry Spence Trial Lawyers College and the Reptile Litigation Group. She has litigated hundreds of consumer law cases, including auto fraud, predatory lending, debt collection abuse, repossession…
How to Keep the Lights On
What You Will Learn Develop your practice and still have a consistent cash flow How to value your cases and services Speakers Cary Flitter is a highly respected expert in consumer law. Many of his cases have broken new ground, helping to shape the law itself and set the precedent for future decisions. ary is founding…
Ethics: Unconscious Bias Against Women in the Law
What You Will Learn How to recognize bias against women How to combat bias against women How to be an ally for women who are facing gender bias Speakers Carolyn E. Coffey is the Director of Litigation for Economic Justice at Mobilization for Justice, Inc. (MFJ). MFJ provides free legal assistance to New York City…
Persuasive Writing Tips, Tactics, and Strategies
What You Will Learn How to improve your ability to write persuasive legal documents Speakers Ronald L. Burdge, a known nationwide as a leading Lemon Law attorney, has represented literally thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other Consumer Law attorneys on how to win their cases. John Cole Gayle,…
The New Kids in Town: Mortgage Sub-Servicers—The Who, What, When, Where, and Why Behind this Network
This webinar will examine a case study of New Residential (NRZ) to provide a current example of how the new sub-servicing model in the mortgage market makes things even worse for consumers. New Residential Investment Corp is a leading provider of capital and services to the mortgage and financial services industries. Learn why this system…
The “Passive” Debt Buyer Issue
If you are suing debt buyers under the FDCPA, you need to understand the recent Circuit Court of Appeals decisions on whether these entities are debt collectors. Debt buyers are pushing the “passive” debt buyer argument through our courts to further restrict the FDCPA’s application and chip away at its already limited coverage. This webinar…
Background Screening CRAs: How to Effectively Conduct Discovery and Attack the Reasonableness of the CRAs’ Criminal Record Matching Procedures
While more than 20 million U.S. jobs were wiped out in April 2020 during the COVID-19 lockdown, the unemployment rate has begun to fall in recent months as the economy begins to reopen. This means millions of Americans will be applying for jobs and undergoing employment background checks. Employment and tenant screening CRAs routinely mismatch…
Understanding the Metro 2 Reporting Format
If you are litigating FCRA cases involving the Big Three nationwide CRAs (Equifax/Experian/TransUnion) or furnishers to those CRAs, you need to understand the Metro 2 Reporting format. This is standardized format that furnishers use to report data to the Big Three. This webinar will provide an overview of the format for FCRA practitioners at the…
Protecting Latino Consumers: Information from the FTC
Learn about the latest scams and consumer issues affecting Latino consumers. FTC staff will share strategies to protect Latino consumers, information on scams affecting Spanish-speaking communities, ways to report problems to the FTC, and resources available from the FTC in English and Spanish. What You Will Learn What are the top scams and consumer issues…
Nuts and Bolts of Landlord Tenant Litigation
The COVID-19 pandemic is predicted to dramatically increase the number of tenants being evicted from their homes. Because most states ban arbitration clauses in residential leases and also provide for fee-shifting, this area of consumer law provides a unique opportunity to grow your practice and do a lot of good. This is a beginner-level webinar,…
Modern Marketing for the Consumer Rights Lawyer: Using Podcasts, Videos and More
Finding the right clients is a challenge for all law firms and can be exceedingly difficult for consumer rights lawyers, because potential clients don’t often know they have a case or that fee shifting may allow representation to be obtained at no cost. During the COVID era, this is even more challenging—as we are relying…
Fixing the Attorney Tax Fee Problem: Practical, Litigation, and Legislative Strategies
One of NACA's top priorities continues to be changing the tax law so that consumer law attorneys’ fees are not taxable to your clients. We are always exploring new and practical ways to avoid this problem and continue our efforts to find a permanent solution through litigation and/or legislation. To that end, NACA has recently…
What to Ask When You Don’t Know: 30(b)(6) Depositions of Debt Buyers
The deposition of a debt collector is critical to an FDCPA case. It is difficult, if not impossible, to survive summary judgment without it, as most debt collectors refuse to provide any meaningful discovery otherwise. They also typically hide behind frivolous affirmative defenses and ludicrous denials of obvious truths. At best, they just plead ignorance…
Defending Debtors with NCSLT and SLS Student Loans
Collection of private student loans by third-party entities has swelled in the last five years. This webinar will cover some of the strategies used to defend student loan borrowers in lawsuits brought by one of the National Collegiate Student Loan Trusts (NCSLT) or Student Loan Solutions (SLS). The webinar is geared primarily towards attorneys seeing…
FDCPA & FCRA Claims after Bankruptcy
Consumer bankruptcy filings have seen a precipitous decline due to the COVID-19 crisis with chapter 13 filings down 42 percent year-over year. That is precisely why consumer attorneys need to assure their current clients' receive the "Fresh Start" guaranteed by the bankruptcy code by helping their clients remedy unfair debt collection activity post discharge. This webinar is geared toward beginner…
The Tactical Deployment of Regulation X: Loss Mitigation in Judicial, Quasi-Judicial, and Non-judicial States
The upcoming expiration of the CARES Act moratorium on foreclosure sales and the anticipated volume of delinquent borrowers seeking mortgage assistance will present significant new challenges that consumer foreclosure lawyers must start preparing for now. This is an advanced seminar that presumes attendees have significant litigation experience in wrongful foreclosure and federal regulation under RESPA’s…
ECOA Cases as Companions to FCRA Cases
Fair Credit Reporting Act (FCRA) practitioners are likely familiar with the frustrations of trying to ascertain FCRA damages without solid Adverse Action Notices. Violations of Adverse Action Notice requirements are rampant. This webinar will address how the Equal Credit Opportunity Act (ECOA) can be used to hold creditors accountable for vague, incorrect, or altogether missing…
Introduction to Student Loan Cases
Student loans are not going away, despite what you might want, hear on social media, or advocate for. The CARES Act, which protects only a portion of student loans, will expire this fall. Too many people know too little about handling student loans. We’re going to change that. What You Will Learn What the key…
Documents in an Auto Fraud Case
What You Will Learn What documents you need to litigate your auto fraud cases Speakers Mark Aschermann is an attorney in Austin, TX, who has been Board Certified in Commercial and Consumer Law in Texas since 1995. Mr. Aschermann is a solo practitioner representing consumers in a wide variety of matters but especially lemon law,…
The Wheels: Screening for Auto Fraud-Related Claims and Defenses
The Wheels: Screening for Auto Fraud-Related Claims and Defenses
The Deals: Screening for Auto Fraud Financing Violations
What You Will Learn How to spot common auto fraud claims associated with the vehicle financing, including predatory lending and TILA Speakers Nicholas Mattison is a partner in the firm Feferman, Warren & Mattison. He practices exclusively on behalf of consumers in individual and class action cases. He has litigated numerous TILA cases, including multiple…
Consultations, Client Expectations, and Case Management in Auto Fraud Cases-Tips for Beginners
Auto Fraud scenarios are widespread, yet many attorneys reject these potential cases. Arbitration clauses and low reported damage awards have made it harder for consumer law practitioners to run a sustainable auto fraud practice. What You Will Learn Valuable tips for economically pursing your first auto fraud cases while generating new business, keeping your clients happy,…
Common Dealer Defenses and How to Beat Them
What You Will Learn Become familiar with common dealer defenses, including As Is, client participating in the fraud, and vehicle-usage arguments Speakers Dan Blinn is the Managing Attorney of Consumer Law Group in Rocky Hill, CT. His practice is focused on representing consumers in claims involving auto dealer fraud, auto warranties, and auto financing in…
Best Practices in Auto Fraud Trials and Arbitration
What You Will Learn Gain insight from your peers on their recent auto trials and arbitration hearings Speakers Andy Milz is a trial lawyer at Flitter Milz, PC (PA, NJ, NY offices). He tries consumer fraud cases against corporate bad actors and has obtained actual and punitive damage jury verdicts for victimized consumers. Andy has…
Discovery in Auto Cases
Learn what information you can get from dealer-management systems and third parties Speakers Known nationwide as a leading Lemon Law attorney, Ronald L. Burdge has represented thousands of consumers in “lemon” vehicle lawsuits and actively co-counsels and coaches other consumer law attorneys on how to win their cases. For over eighteen years, founder Christine A.…
Public-Private Partnering in Auto Fraud Cases
What You Will Learn Learn how private and public attorneys can work together on auto cases • Determine how to handle attorney fees • Drafting effective fee petitions and retainer agreements • Developing efficient systems to handle the intake of auto fraud cases • Identifying clients and cases • Networking in the era of COVID…
Find FCRA Cases within Your Current Client Pool and Spot FCRA Violations
Spot common FCRA violations that are occurring to your current clients Speakers James Brady is a Supervisory Attorney in the Consumer Practice Group at Legal Aid Chicago. Mr. Brady began his legal career as a staff attorney with Legal Aid Chicago in 1991. Mr. Brady’s practice focuses on bankruptcy, homeownership, and consumer fraud. He is…
Setting up your FCRA Case for Success
What You Will Learn How to conduct an effective intake, including for clients at risk of bankruptcy How to determine what steps you need to take to prepare your case for litigation Speakers Penny Hays Cauley (Samford University, J.D.) has been representing consumers for twenty years. In 2006, she opened Hays Cauley, P.C., a law…
Marketing Your Practice to Find FCRA Claims
What You Will Learn How to determine who is your ideal client How to develop a plan to market yourself to ideal client Speakers SaraEllen Hutchison is an experienced consumer protection lawyer, TLC Warrior from the class of July 2012, and a Professional Coach certified by the Life Coach School. When she's not lawyering or…
Identifying Claims against Furnishers
What You Will Learn How to spot FCRA claims against furnishers How to choose which cases are worth litigating Speakers Suzanne Begnoche represents plaintiffs in matters involving identity theft, security breaches, unfair credit reporting, and unfair debt collection. Now in private practice, she was previously a staff attorney handling consumer matters at Legal Aid of…
Considerations for the Inclusion of CRAs in Furnisher Cases
What You Will Learn Determine whom to sue and how to best settle cases that include both CRA and furnisher violations Speakers Barry S. Balmuth was lead counsel for the plaintiffs in cases that resulted in the largest recovery in an inverse condemnation action in Florida ($42 million after a successful liability trial) and the…
Litigating Cases Against Furnishers
What You Will Learn How to take the legal vs. factual dispute dichotomy into consideration, learn how to handle discovery requests, draft motions, and determine damages in furnisher cases Speakers Getting her start in the trenches as a legal aid attorney, Erika Heath has years of experience in seeking justice for employees and consumers against…
Triage Your FCRA Practice
What You Will Learn Learn how to set up your FCRA practice. Speakers James Francis (Muhlenberg College, B.A. 1992; Temple University, J.D. 1995), co-Founder of Francis Mailman Soumilas, P.C., has focused on consumer protection litigation, concentrating on the FCRA, FDCPA, and consumer class actions. He was trial counsel in the Ramirez case, argued the seminal…
Ethics of Advertising
What You Will Learn How to ethically generate client leads and market your services Speakers Scott Hardy has been in the tech industry for 30 years and was on the internet before the World Wide Web even existed. Scott’s taken this experience and rolled it into Top Class Actions, which he started in 2008. Now…
Tenant Screening and Employment Cases
What You Will Learn How to litigate tenant screening and employment cases Speakers Alexis Lehmann is an attorney at Francis Mailman Soumilas, P.C., who represents individual consumers’ rights under the FCRA and the FDCPA. Alexis is also an active member on the Executive Board for the Justice Rising Advocates. Prior to joining the firm, Alexis worked…
Common Mistakes Associated with FCRA Cases in Bankruptcy
What You Will Learn Handle challenges that arise before, during, and after client bankruptcy as well as furnisher challenges Speakers Penelope Bach advocates for debtors with complex bankruptcy cases and litigation. Penelope developed a unique and challenging niche by reviewing post-discharge credit and assuring accurate credit files by the removing and correcting of trade-lines and…
The Personalities: Know Thyself and the Others
What You Will Learn How to deal with personalities of opposing counsel and parties and maximizing your own personal strengths and weaknesses Speakers Dave Maxfield has been a NACA member since 1998, has litigated thousands of FCRA, FCBA, and other consumer cases. Dave is the current president of the 1900-member Richland County Bar Association in Columbia, South…
Understanding Arbitration Rules for Jams & AAA
Understanding Arbitration Rules for Jams & AAA
Learn the Game: Basic and Advanced Techniques to Negotiate American Style
What You Will Learn What strategies you need to successfully negotiate your case Speakers Gretchen Reimert Ronald Wilcox has been a consumer protection attorney since 1995, with an office in San Jose. Ron is a graduate of Gerry Spence’s Trial Lawyers College and has tried consumer protection cases in federal and state court, as well…
The Client Factor
What You Will Learn How to set client expectations and handle last minute disclosures as well as when to time the reveal of client details during mediation and arbitration Speakers Mike Cardoza was trained as a trial attorney in the U.S. Marine Corps and has tried countless cases in federal and state courtrooms. Mike is…
Setting up the Mediation So that It Won’t Be a Waste of Time and Money
What You Will Learn How to prepare for a mediation so it will achieve your goals Speakers David Marco, SmithMarco Alysson Snow leads the Consumer Protection Division of the Legal Aid Society of San Diego, Inc. Ms. Snow is an aggressive litigator with extensive experience in consumer protection litigation. She and her team provide free…
Dispositive Motions
What You Will Learn Draft and use dispositive motions to further your case goals Speakers Brian L. Bromberg is the owner of the Bromberg Law Office, P.C. in New York City. Mr. Bromberg is admitted to practice law in New York and California. He graduated from Oberlin College, with a B.A. in Philosophy in 1987,…
Landlord Tenant Package
Webinars Fighting for Tenants—Marrying Consumer Protection, Personal Injury, and Landlord Tenant Law Nuts and Bolts of Landlord Tenant Litigation Tenant Screening and Employment Cases Residential Rental Debt Collection Why These Videos Are Helpful When consumers complain about problems with their landlords, there are many ways to tackle the challenge. This webinar series will provide you…
Decoding the Rules for Electronic Transactions and Electronic Signatures, including Applications to the TCPA
Are you interested in learning about special (hidden) protections in state law (Uniform Electronics Transactions Act (UETA)) and federal law (E-Sign) to protect consumers in electronic transactions? There are special rules before an electronic signature can be considered equivalent to a signature applied with a pen to paper. There are also special protections for consumers…
TransUnion v. Ramirez – Part I: What Does the Supreme Court’s Decision Mean for your FCRA Practice
The Supreme Court's decision in TransUnion LLC v. Ramirez, U.S., 2021 WL 2599472 (U.S. June 25, 2021) will change the way that federal courts analyze standing. This session considers the impact of the decision on claims brought under the Fair Credit Reporting Act. Familiarity with FCRA litigation is recommended. This webinar was sponsored by the…
TransUnion v. Ramirez – Part II: What does the Supreme Court’s decision mean for your FDCPA practice
The Supreme Court's decision in TransUnion LLC v. Ramirez, U.S., 2021 WL 2599472 (U.S. June 25, 2021) will change the way that federal courts analyze standing. This session considers the impact of the decision on claims brought under the Fair Debt Collection Practices Act (FDCPA). Familiarity with FDCPA litigation and the Ramirez decision is recommended. For more…
How to Handle Mortgage Loan Modifications After Forbearance
The Consumer Financial Protection Bureau (CFPB) issued a report that warns of widespread evictions and foreclosures once federal, state, and local pandemic protections come to an end, absent additional public and private action. Over eleven million families are behind on their rent or mortgage payments: 2.1 million families are behind at least three months on…
Demystifying Communications Under the New FDCPA Regulations
Regulation F takes effect on November 30, 2021. These regulations will shape debt collection communications via phone, voicemail, email, text message, and social media. Speakers from the Consumer Financial Protection Bureau (CFPB) will explain new regulations related to communications and answer pre-submitted audience questions. Please email your questions to us by Wednesday, September 8 at…
Overcoming Roadblocks in Defective Vehicle Cases
It is a common story. The dealership represents that a used vehicle passed a pre-sale inspection but shortly after the sale, the consumer discovers that the vehicle has a major issue. Most states require a dealership to disclose any obvious or safety defects to a potential consumer. A primary issue in defective vehicle auto fraud…
Litigating Auto Dealer Claims Post-Ramirez
Following the Supreme Court’s decision in TransUnion v. Ramirez, consumer lawyers will need to take care when preparing complaints and suing auto dealers in federal court. This is especially true when asserting claims for statutory damages under the Truth in Lending Act, the Odometer Act, the Equal Credit Opportunity, and other federal statutes. This webinar…
Navigating a State Practice Post-Ramirez
In TransUnion v. Ramirez, the Supreme Court’s ruling gave license to U.S. District Courts to systematically dismiss consumer claims for lack of Article III standing. Despite Congress’s creation of statutes that regulate businesses and provide statutory damages for those victimized by the illegal practices, federal courts have now set higher standards on what is an…
Serving Communities of Color: An FTC Report on New Research, Law Enforcement, and Outreach
The Federal Trade Commission’s core mission is to protect consumers from unfair and deceptive practices in the marketplace. What has become abundantly clear based on research and experience is that certain frauds and business practices have a disproportionately negative impact on communities of color. The FTC’s newly released Serving Communities of Color Report summarizes the…
NACA-NCLC Facilitator Training Program
Are you interested in taking on a leadership role within NACA or NCLC? Increasingly, both organizations are looking to boost engagement through interactive, roundtable discussions that take place at in-person and online conferences and workshops. The best roundtable or group discussion experience depends on the discussion leader. A skilled leader brings out the best in…
Truth in Lending Act Package
Webinars: Hands-On Tools for TILA Closed End Credit Cases Introduction to TILA Claims Spotting and Litigating TILA Claims Why These Videos Are Helpful Are you new to Truth in Lending Act (TILA) claims? Interested in learning how to spot these claims and how to handle challenges that arise in litigation? This webinar series will give…
Mediation and Settlement Package
Webinars Learn the Game: Basic and Advanced Techniques to Negotiate American Style How to Prepare for a Mediation Mock Mediation Setting up the Mediation So that It Won’t Be a Waste of Time and Money Timeline of a Case: When to Consider Negotiations, Mediation and Arbitration Why These Videos are Helpful Want to improve your…
Auto Finance Fraud Package
Webinars Deals: Screening for Auto Fraud Financing Violations Finance Company Liability in Auto Fraud Litigation Introduction to Auto Fraud Finance Spotting and Litigating TILA Claims Spotting Dealer Add- Ons: Gap, Service Contracts, Etching, Other Extras Litigating Yoyo Cases How to Win Your Yo-Yo Case in a Jury Trial Why These Videos Are Helpful Are you…
FCRA and Bankruptcy Package
Webinars Common Mistakes Associated with FCRA cases in Bankruptcy FDCPA & FCRA Claims after Bankruptcy Intersection between FCRA, Chapter 7, Mortgages, and Loan Modification Post-Discharge FCRA Claims: Issue Spotting and Intake Why these Videos are Helpful Consumer attorneys are well positioned to assure that the right to a “Fresh Start” guaranteed by the bankruptcy code…
Frame and Structural Damage Cases Package
Webinars Frame and Structural Damage Cases Handing Warranty Claims Using Mag Moss Litigating Odometer Fraud Overcoming Roadblocks in Defective Vehicle Cases The Wheels Why These Videos Are Helpful Interested in learning how to litigate frame and structural damage cases? Want to learn how to spot the claims and investigate if fraud occurred? Curious about the…
Tenant and Employment Screenings
Webinars Background Screening CRAs: Employment and Tenant Screening Background Screening CRAs: How to Effectively Conduct Discovery and Attack the Reasonableness of the CRAs’ Criminal Record Matching Procedures Tenant Screening and Employment Cases Why These Videos Are Helpful If you are litigating FCRA cases against some or all of the main players in the employment…
Loss Mitigation 101
If you want to help homeowners avoid foreclosure, you need to know “Who’s Who” and the types of documents, issues, and entities involved when borrowers need options to cure a mortgage default. This presentation is an introductory (and refresher) course for attorneys working on foreclosure prevention and foreclosure defense matters. What You Will Learn What…
So, You Want to Hang a Shingle?
Are you thinking about hanging your own solo practice shingle or starting a small firm? Then this is the session for you. No prior knowledge is needed, as the session will focus on broad topics to consider before—and as—you explore solo and small practice as a consumer protection attorney. What You Will Learn • How…
NACA Tax Update 2022
As another tax season begins, more and more consumer clients are faced with receiving 1099s for income they did not receive (your attorney fees).
Time-Saving Tips in Lemon Law & Auto Fraud Cases
Every trial lawyer is crunched for time. A lawyer’s ability to help potential clients and bring in more business hinges on effectively managing their time. At this virtual round table discussion, seasoned lemon law and auto fraud attorneys will share their time-saving tips to streamline client intake, simplify client communications, effectively manage cases, and reach…
To be or not to be Practical: Strategies and Best Practices in Negotiating and Litigating Your Fees
No one likes to litigate their fees. This is an open conversation to help you avoid doing so or to better leverage your position if you must.
Deposing the Corporate Representative
Are you tired of hearing “I don’t know” to every question you ask? Want to improve your questions, or better yet, improve your ability to obtain information from a reluctant witness? Would you like to know how to handle difficult, obstructionist, and unprepared witnesses? What You Will Learn • What strategies and techniques you can…
Centering Racial Justice and Addressing Debt in Black Communities
Do you want to be more intentional about incorporating racial justice in your consumer debt practice? Are you already engaged in the work and want to share best practices you’ve learned?
Valuing your Case: A Primer
Want to learn how to effectively value your consumer litigation cases during all phases of the case (consultation, complaint drafting, pre-discovery, post-discovery, and trial)?
Deceptive Money-Making Opportunities
In this webinar, we’ll present information about the FTC’s work to combat misleading earnings claims, with a focus on law enforcement and policy initiatives.
2022 Spring Training Materials
Missed the 2022 Spring Training? You can now get access to all the PowerPoint presentations and handouts for the conference. You will have access to materials from all three tracks. What You Will Learn (FCRA Track) How to determine the ways in which Ramirez has changed the FCRA practice How to build spot and litigate…
2022 NACA Spring Training
Sheraton Grand at Wild Horse Pass Phoenix, AZ, United StatesNACA’s new Spring Training combines the intimacy of a subject matter-focused conference with the networking and resource opportunities of a large conference. Each year, it will be a gathering of the NACA community. Every day of the conference, there will be opportunities to learn and to participate in facilitated networking opportunities to help build your…
Becoming a Federal Judge: What Consumer and Civil Justice Attorneys Need to Know
The Biden administration has demonstrated a commitment to creating a diverse federal judiciary that includes attorneys from the civil justice community. If you have ever thought about being a federal judge (even if you believed you'd never be considered), please join us to learn why you—as a lawyer committed to civil and economic justice—are the…
Marketing in the Ever-changing Landscape of Social Networks
This webinar will cover the variety of social marketing options available to you as a legal professional. If you are a beginner or intermediate-level marketer, are an attorney who wants to understand the options, or have an advanced understanding of marketing but want to confirm you aren't missing anything, this webinar is for you! What…
Class Action Town Hall
NACA is seeking to expand its education offering to help class action attorneys become more successful in their practices. To develop educational programs and resources that meet the needs of this community, NACA is hosting a series of summer town hall discussions to brainstorm innovative programming NACA can offer to meet the concrete educational needs…
Class Action Town Hall 2
NACA is seeking to expand its education offering to help class action attorneys become more successful in their practices. To develop educational programs and resources that meet the needs of this community, NACA is hosting a series of summer town hall discussions to brainstorm innovative programming NACA can offer to meet the concrete educational needs…
What’s in Store in Federal Regulator’s Proposed Auto Fraud Regulation
The Federal Trade Commission (FTC) has finally done it. In 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act granted the FTC the specific authority to write a rule tackling the unfair, deceptive, and abusive practices of motor vehicle dealers. This power lay dormant until now. The FTC recently announced a Notice of Proposed…
Defending Nursing Home Collection Lawsuits
There has been a significant increase in collection lawsuits filed against family members and loved ones to collect on nursing home residents' debts. The nursing homes' claims against these third parties are often tenuous at best, but due to a lack of legal representation, families are pressured into paying the debts out of their own…
Larios V. Specialized Loan Servicing—Why You Should Pick Your Fair Credit Trial Cases Carefully
Not every FCRA case should be on a trial track, but when you find the right case, it is definitely worth bringing to trial. Seasoned FCRA trial attorneys Stephanie Tatar and Robert Brennan will describe their successful approaches and strategies in obtaining an FCRA verdict against Specialized Loan Servicing. What You Will Learn • What…
Solar Fraud: The Tricks and Traps
Door-to-door solar sellers are often experienced fraudsters. They make outrageous promises, use bait-and-switch, get signatures on a tablet that are then applied to predatory contracts, use fake emails to prevent customers from viewing contracts, put contracts in the name of someone else where the consumer is credit challenged, and even forge contracts. This webinar is for anyone…
Writing the Story of the Case
Skillful storytelling takes a brief from the law school writing course instruction of producing a “just the facts” soullessly objective piece of technical writing to the evocative ground of Atticus Finch moving the entire courtroom.
Hiring and Training a Virtual Assistant
Are you interested in increasing your firm’s productivity using a virtual assistant (VA)? There are many factors to consider when using an outsourcing firm, including how to vet candidates and how to choose a quality firm. You’ll need a training protocol once you hire a VA to get them up to speed and need to…
How to Run a High-Volume FCRA Practice
Are you interested in learning how to find and handle high volumes of FCRA cases while learning how to avoid the pitfalls of a high-volume practice? If yes, this webinar is for you.
Debt Defense eCourse
Nearly 30 million Americans have a debt in collections. Given that the average American household has approximately $15,000 in credit card debt, this trend is likely to remain active for the foreseeable future. Furthermore, as unpaid debt is sold to third-party debt buyers for pennies on the dollar, debt buyers use the courts to sue hundreds of consumers in one fell swoop, often without any knowledge that the debt is still owed or that the amount is correct. Learning how to effectively handle debt defense cases and spot affirmative claims with fee-shifting statutes is an excellent path to start a thriving consumer practice.
FCRA 101 eCourse
According to the Federal Trade Commission, approximately 20 percent of Americans have serious mistakes on their credit reports. This impacts their abilities to purchase homes and cars and even to secure jobs. With many Americans currently and projected to be struggling to make ends meet, the need to access credit is crucial to allow families to stay in their homes and avoid car repossessions. Incorrect credit reporting makes home and car loans unaffordable to those most vulnerable. The Fair Credit Reporting Act (FCRA) delineates consumer rights regarding reporting of consumer data and responsibilities of Credit Reporting Agencies (CRAs) and furnishers to provide accurate information.
Recovering Motor Vehicle Dealer Surety Bonds
Have you ever turned away a good case against a car dealer because they have gone out of business, or you fear that it could happen before you are able to collect a judgment? Fear not! You may have a remedy through a Motor Vehicle Dealer Surety Bond! What You Will Learn How to find…
Spotting FCRA Violations by Reviewing Your Client’s Credit Reports
he national credit bureaus maintain credit files for most consumers and issue credit reports to third parties based upon the contents of these files. That information includes data about credit and collections accounts supposedly associated with a particular consumer, such as the balances over time, payment history, and credit usage. Consumers have important rights and…
SEO Made Simple: How Consumer Protection Law Firms Can Attract New Clients Online
How can you get your firm seen more by consumers looking to hire an attorney? Search Engine Optimization may be the answer. SEO involves more than just adding a few key words to the back-end of your website. Come learn about SEO's purpose in the context of consumer protection and how to make SEO a…
Ask Ira: Attorney Fee Tax Questions
It’s that time of year again. Watch the recorded question and answer session with NACA’s Executive Director, Ira Rheingold.
Fair Debt Collections Practices Act Webinar 101
Do you want to get engaged with FDCPA cases but don’t know where to start? This webinar is for you. This session will provide a general overview of the FDCPA and the parties involved in the debt collection industry. The webinar will address the scope of the FDCPA, common violations, and available remedies. It is…
FTC Update: Auto Fraud Resources
Buying a car is one of the biggest investments consumers will make and one that many approach cautiously. This presentation will focus on the FTC’s recent auto enforcement efforts (in particular, the Napleton and Passport cases), the agency’s proposed rule to ban junk fees and bait-and-switch tactics in the car buying process, and newly available consumer…
Ask the FCRA Expert: Leonard Bennett and Chi Chi Wu
NACA continued its Ask the Expert webinar series with two of the nation’s top FCRA advocates: Leonard Bennett and Chi Chi Wu. Chi Chi and Len answered questions on all topics related to the FCRA. Please note there are no written materials associated with this webinar, so there will be no CLEs awarded for attendance.…
The Military Consumer: Litigating a Case Involving a Service Member Client
When you have the privilege of representing a service member, there are several pitfalls that can occur during the litigation process. This webinar will review the processes and procedures required to obtain military records and witnesses for cases pending in civilian courts. This webinar is essential for attorneys who are not familiar with the military…
Practical Considerations in Bringing Your FDCPA Case
Do you want to gain more understanding of how to evaluate an FDCPA case and put together the complaint? This session aims to provide attendees with practical guidance on how to evaluate a case and get a lawsuit on file. Participation in the March 15, 2023 FDCPA 101 Webinar will be useful but not required.…
Legal Writing eCourse: Become a Better Legal Writer
Most lawyers live by their writing and most of us can become better writers. The goal of this course is to move you along that process. Please note that the course is open to writers of all levels and is available on-demand. What You Will Learn First, a refresher on the basics. We will provide…
Powerful FDCPA Intake: Taking Great Cases and Making Great Money
Every FDCPA practitioner needs fast, efficient, and effective intake strategies to make your consumer practice hum. This webinar will give you the tools you need, the insights you want, and the best practices required to pick great FDCPA cases. No prior experience needed to attend this webinar. What You Will Learn • What questions to…
Spotting Viable Impermissible Pull Claims under the FCRA – 2023
Many consumers feel growing concern about their privacy. As news stories on data breaches emerge almost weekly, consumers are anxious about which of their information is out there and who can see it. An increasing number of consumers closely monitor their credit report to find out who is looking at their credit. This webinar will…
Defending the Defenders: Representing and Protecting Servicemembers
How to identify methods of protecting service members who are more likely to be targeted by or subject to losses due to auto fraudsters
RESPA 101: Drafting Effective Requests for Information and Notices of Error (2023)
As the Real Estate Settlement Procedures Act (RESPA) nears its tenth birthday in January 2024, it is clear that it has established itself as the most effective tool that any consumer practitioner can use when dealing with mortgage servicers. Requests for Information (RFIs) and Notices of Error (NOEs) are a necessary information tool, a vital…
Life Coaching, Business Coaching & Self-Help Scams: Consumer Rights & Remedies
Life coaching is a $2 billion dollar industry that has grown by over a third since 2015. The global wellness industry is estimated to be worth $1.5 trillion. Online marketing is expected to continue to grow at an estimated nine percent per year. The self-help industry is not going away anytime soon. While these statistics…
Win Your Auto Case Through Written Discovery and Advanced Discovery Topics
Interested in improving your discovery skills in your auto cases? This seminar will address pre- and post-filing discovery techniques and provide tools to maximize the chance of success. This webinar is geared to attorneys with at least an intermediate level of experience in auto cases. Following the one-hour webinar, attorneys are invited to join an…
Make an Impact as a Conference Speaker
Are you interested in becoming a better presenter for NACA and NCLC conferences? Do you want people to remember both what you had to say and who you are? Conferences offer a unique moment in time where attendees focus on their career and gain knowledge, skills and connections that help them succeed as a consumer…
Successors in Interest Cases – 2023 Update
What legal protections exist for successors in interest of deceased borrowers who want to prevent foreclosure, continue to pay the mortgage, or pursue mortgage-assistance options have traditionally been limited
How to Prepare Your Case for Arbitration
Arbitration is a preferred method of dispute resolution, and attending this webinar will assist you with preparing your client, witnesses, and case for presentation before an arbitration panel.
No Surprises Act: What You Should Know About Surprise Billing Protections
This webinar will provide a general overview of patients’ rights against surprise medical bills under the NSA, focusing on privately insured and uninsured patients.
What Can I Expect If I Take a Solar Fraud Case?
If you are getting calls about solar fraud but have not yet taken on any cases, or if you have started taking these cases, but want to learn more, this webinar is for you.
Ask the Experts with Dick Rubin and April Kuehnhoff
NACA and NCLC are hosting an Ask the Expert webinar series with two of the nation’s top FDCPA advocates: Dick Rubin and April Kuehnhoff. Do you have an FDCPA practice ? This is your opportunity to advance your practice with questions and answers about the FDCPA. April and Dick will be available for an hour-long…
Class Action 101 eCourse
The Class Action 101 eCourse is a three-month online course that will connect you with the community, knowledge, and resources to become a class action attorney.
Predatory Lending: Current Trends and Claim Spotting
Despite well-established laws, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Learn to spot legal claims.
Credit Repair Organizations Act: Fight Scams, Do Right in Your FCRA Practice, Understand Recent Developments
In a post-Covid era, more consumers are falling prey to scams promising improved credit. Billions of dollars are lost annually by consumers trying to achieve a higher credit rating. The Credit Repair Organizations Act (CROA) governs the conduct of those (including lawyers) that provide certain services— including mere promises of such services. With its fee-shifting…
Tenant Screening – Intro and Updates from the FTC
Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. This webinar will provide a great introduction for those new to these issues and a good update for those who may be more knowledgeable about the Federal Trade Commission’s work. Please note this webinar is free…
Picking a Good Session Topic
This webinar and online conversation is geared towards attorneys who are interested in submitting a proposal for a session at the Consumer Rights Litigation Conference or submitting a session proposal for online learning through NACA and NCLC.
Refining and Developing Your Identity Theft Practice 2024
This webinar is designed to assist consumer lawyers who are familiar with civil identity theft laws in refining their pre-litigation and litigation strategies.
FCRA Discovery eCourse Part 1
Mastering discovery challenges is the most important skill attorneys need to get the evidence to succeed at trial and settlement negotiations. Knowing what to ask for and when is one hurdle. Getting those documents is not always easy and may involve negotiations and protective orders. Understanding the documents and testimony you receive is another challenge.…
FCRA Case Valuation eCourse Part 1: What is my Credit Reporting Case Worth?
Your time is precious and limited. Whether you take only a handful of credit reporting cases a year or if you see a high volume of cases, having a strong grasp of the value of a credit reporting case can make or break your practice. With the proper valuation system in place, you can make…
Ask Ira: NACA Tax Update
As another tax season begins, more and more consumer clients are receiving 1099s for income they did not receive (your attorney fees). During the Q and A Session, Ira will discuss how to handle this issue with your consumer clients and the steps you and they can take before, during, and after litigation to minimize…
Introduction to Buy Here Pay Here Cases 2024
The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too.
Electronic Funds Transfer Act: What to Know
This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution.
Medical Debt Defense—Actual Defenses and Aggressive Counterclaims You Can Use in your State 2024
Medical debt is the wild west of debt collection. Every debt collector wants in on it and consumer attorneys often find themselves without the tools to fight back. This seminar will give you those tools so that you can both vigorously defend medical debt collection as well as go on the offensive. This webinar will…
How to Choose Consumer Law Specialties
Are you considering or have you just started your own firm? Are you new to consumer protection law? Are you thinking about transitioning to a new sub-specialty within consumer protection law? In this webinar, the presenters will discuss the practicalities of choosing specific practice areas in which to grow or expand, or, in some cases,…
Suing the Government under the Fair Credit Reporting Act
Like private companies, federal agencies furnish information about consumers to credit reporting agencies and use consumer reports prepared by credit bureaus. But although consumers can sue private companies for violating the Fair Credit Reporting Act (FCRA), courts have been divided for years on whether sovereign immunity precluded FCRA actions against federal agencies. Earlier this year,…
Online Roundtable: Auto Fraud in Legal Aid Setting
Step into the forefront of auto fraud litigation with NACA’s exclusive online discussion!
How to Win your Yo-Yo Case in a Jury Trial
This webinar will highlight lessons learned from taking a yo-yo (spot delivery) car fraud case to a successful jury trial.
Navigating FCRA Issues for Student Loans
Student loans frequently appear on credit reports, often with significant errors. The Fair Credit Reporting Act (FCRA) offers essential protections for borrowers with student loan debt, but navigating these protections involves unique challenges. Join our webinar to learn how to identify common FCRA claims related to student loan debt and effectively address the distinctive issues…
Residential Rental Debt Collection
How to identify common challenges to the claimed amount of rental debt
Building a Better Federal Bench
This webinar is for anyone who is interested in learning more about, or getting involved in, the judicial nominations process.
Advanced RESPA: What to do after Motions to Dismiss
The upcoming advanced webinar is designed to equip legal professionals with the expertise needed to navigate the complexities of litigation and trial after motions to dismiss.
Piercing the Light: E-Sign in Solar Cases
This webinar will help you examine whether you can use eSign laws (UETA) to help resolve your cases.
UDAP Gold: Lessons to be Learned from the Landmark Decision of Dwyer v. Ameriprise
This seminar is geared towards helping you to present successful arguments on why statutory additional (treble) damages should be awarded.
Solar Fraud 101 eCourse
The goal of the eCourse is to help attorneys efficiently prepare successful solar fraud cases for litigation and arbitration, without breaking the bank.
Exploring Advanced EFTA Strategies, Tips and Consumer Protection Laws
This webinar will equip you with the tools and knowledge to effectively handle EFTA and understand its similarities with the Fair Credit Billing Act (FCBA) and intersection with more commonly used statutes such as the FDCPA, and FCRA.
Online Q&A Session with Ira on NACA’s Fellowship Programs
Ira Rheingold will provide details about NACA's summer and 2-year consumer law fellowships and answer your questions about how you can bring a fellow to your firm.
Mastering Wrongful Repossession Cases
This webinar should be attended by any attorney representing consumers who handle wrongful repossession cases.
Tackling Unique Issues in Electric Vehicle Lemon Law Litigation
Join us to learn how to handle the unique obstacles and challenges consumers face when purchasing new electric vehicles.
Consumer Protection Issues Affecting Older Adults’ Financial Security: A Primer on Housing Issues (CFPB), Scams and Resources (FTC)
The speakers will cover housing issues older adults face as they age, the most commonly reported frauds and scams, agency policy updates, and available consumer-facing resources.
Successfully Litigating Class Action Cases as Solo Practitioners
Solos, learn how you can make class action litigation more approachable and how to spot potential class-worthy claims in your case files.
Using AI to Improve Your Presentations
Join NACA’s Education Director, Rebecca Smolar and NCLC Senior Attorney Andrea Bopp Stark for a demonstration and conversation about how generative AI apps like Chat GPT and Gemini can give you ideas that you can use to improve your presentation.
Regulation in Litigation: Impact on Consumer Cases of Overruling “Chevron Deference”
This webinar will discuss the breadth and limitations of Loper Bright on judicial review of agency action, as well as the implications for evaluating, strategizing, and litigating consumer law cases.
Bring the FCRA into Your Legal Services Practice
Learn how to integrate the FCRA into your practice, starting with introductory steps for issue spotting and case development.
Understanding the Rapidly Changing Practice of Student Loan Law
If you are interested in getting a better handle on the complexities of the student loan system and want to better advise your clients, this webinar is for you.
Helping Transgender Consumers under the FCRA
Credit and background reporting problems can be frustrating for any consumer to resolve. But transgender consumers face unique challenges when confronting these problems. They often encounter common issues with the way consumer reporting agencies deal with their gender transition. Further, the effects of those practices can be especially harmful to transgender consumers, as they impose…
Successors in Interest Cases 2024
What happens when a borrower dies or a home is transferred through divorce, transferring the home to an owner who is not the original borrower? A ripple effect of the Great Recession of 2009 is a large population of borrowers with refinanced and extended-term mortgage loans that will remain unsatisfied until late in their lives.…
Beating Back Experian’s Attempts to Compel FCRA Claims into Arbitration
This webinar will focus on those strategies and discuss in detail the arguments and approaches when confronting an Experian motion to compel arbitration.
Stop the Insanity! – Learn how TCPA Can Turn Spam into Cases
How would you like to collect $1,500 every time your phone rang with yet another fake solicitation to update non-existent warranties, or buy health care coverage? The Telephone Consumer Protection Act (TCPA) provides victims $500-$1,500 per violating call. Learn how you can help your clients stop the insanity and get compensated for the harassment they…
NACA’s Business Development eCourse 101: Build a Successful Consumer Law Practice
Your success as a small law firm is just as dependent on your skills as a litigator as it is on your ability to successfully manage your small business. It’s time to change your mindset from being an attorney to an entrepreneur. Learn how to build the business systems to set your practice up for…
How to Effectively Search the CFPB’s Consumer Complaint Database
The Consumer Financial Protection Bureau (CFPB), a federal government agency, collects consumer complaints about credit cards, mortgages, bank accounts, student loans, consumer loans, credit reporting, money transfers, debt collection, and other financial problems. Each week it sends about 50,000 complaints about these financial products and services to companies for response. After companies respond, either confirming…
What to Do with Solar Panels in Bankruptcy
More and more there are bankruptcies of solar panel installers. Also, there are increasing numbers of individuals who want to get rid of their solar panels through the bankruptcy process. This webinar will address both sides of the issue. This webinar will be helpful for practitioners who are navigating a consumer dealing with bankruptcy filed…
Fighting against Fraudulent Practices in Reverse Mortgage Servicing
Some mortgage companies exploit seniors through deceptive reverse mortgage practices, including improper charges or payments related to tax payments, homeowners’ insurance and occupancy certifications. This webinar will explore potential breaches of contract and violations of state and federal consumer protection laws, offering valuable insights to address these injustices. By attending, you’ll gain knowledge of how…
You Won Your Case, Now What: Collecting Consumer Judgements
Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is collectible, but after this webinar, you will be able to identify which ones to pursue. This webinar is an introduction to the basic tools and…
Bankruptcy may be the Best Choice for Student Loan Relief Post Election
Have you been wondering how the new ED guidelines for discharging federal student loan debt in bankruptcy may help in your practice? This webinar will explore potential relief for student loan debt in the next administration. Please note that there will be a 30-minute online conversation following the webinar for those who want to stay…
Introduction to Consumer Law Package
Webinars - Spotting FCRA Violations by Reviewing Your Client's Credit Reports - Developing an Auto Practice Part: Issue Spotting Auto Claims - Debt Defense - Fair Debt Collections Practices Act 101 - Loss Mitigation 101 - RESPA 101: Drafting Effective Requests for Information and Notices of Error - Introduction to Student Loan Cases - To…
Consumer Protection Issues in Real Estate After the National Association of Realtors Settlement
Real estate brokers have enjoyed decades of freedom from regulation and accountability, resulting in commission levels about twice that of comparable nations. The NAR settlement exposed the underlying anti-competitive practices, but the industry is adapting its model to maintain inflated commissions. This webinar will discuss opportunities available to consumer protection attorneys-- whether representing individual consumers…
Preparing for Trial and Drafting the Pretrial Documents- What You Need to Know and Do
You have defeated the motion for summary judgment and the case is set for trial. Now what do you do? Two experienced NACA trial attorneys will let you know the ins and outs of the myriad documents and motions you have to prepare, and overcoming pretrial obstacles, so your trial will be successful. This webinar…
Mastering RFIs and NOEs: Essential RESPA Tools for Protecting Homeowners in Times of Job Loss
As more federal workers lose their jobs, the number of loan modifications and foreclosures is expected to increase during this challenging period of job transition. Real Estate Settlement Procedures Act (RESPA) has established itself as the most effective tool that any consumer practitioner can use when dealing with mortgage servicers. Requests for Information (RFIs) and…
Beginner’s Guide to Unfair and Deceptive Acts and Practices Statutes in Auto Cases
Almost every state has an Unfair and Deceptive Acts and Practices Statutes (UDAP) consumer protection statute modeled after the one developed by the Federal Trade Commissions. These statutes are generally uniform across the country but with important differences unique to each state. Bringing a UDAP claim is an excellent starting point for consumer cases. Drawing…
Basics of Evaluating FDCPA Claims
Total consumer debt is at an all-time high. American households hold $18.036 trillion of debt, averaging $105,056 per family. With a jobless rate of four percent, a good percentage of that debt is being pursued in collections. While some debt collectors comply with the state and federal debt collection laws, many do not. This session…
Student Loans in the Eye of the Storm: What Attorneys Need to Know Now
Not a day passes with this new administration where we don’t wonder what is going on with student loans. Combine that with the National SAVE lawsuit in the 8th circuit, and you have what appears to be a perfect storm. What payment plans are valid? Is forgiveness still on the table? And what about this…
Identifying Furnisher Claims
Furnishers of information to the credit bureaus play a key role in ensuring the accuracy and integrity of credit reporting. Furnishers also have important responsibilities in investigating consumers’ disputes of inaccurate credit report information. Identifying claims against furnishers under the Fair Credit Reporting Act, however, is not as straightforward as identifying claims against the credit…
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