Deceptive Money-Making Opportunities
In this webinar, we’ll present information about the FTC’s work to combat misleading earnings claims, with a focus on law enforcement and policy initiatives.
2022 Spring Training Materials
Missed the 2022 Spring Training? You can now get access to all the PowerPoint presentations and handouts for the conference. You will have access to materials from all three tracks. What You Will Learn (FCRA Track) How to determine the ways in which Ramirez has changed the FCRA practice How to build spot and litigate…
2022 NACA Spring Training
Sheraton Grand at Wild Horse Pass Phoenix, AZ, United StatesNACA’s new Spring Training combines the intimacy of a subject matter-focused conference with the networking and resource opportunities of a large conference. Each year, it will be a gathering of the NACA community. Every day of the conference, there will be opportunities to learn and to participate in facilitated networking opportunities to help build your…
Becoming a Federal Judge: What Consumer and Civil Justice Attorneys Need to Know
The Biden administration has demonstrated a commitment to creating a diverse federal judiciary that includes attorneys from the civil justice community. If you have ever thought about being a federal judge (even if you believed you'd never be considered), please join us to learn why you—as a lawyer committed to civil and economic justice—are the…
Marketing in the Ever-changing Landscape of Social Networks
This webinar will cover the variety of social marketing options available to you as a legal professional. If you are a beginner or intermediate-level marketer, are an attorney who wants to understand the options, or have an advanced understanding of marketing but want to confirm you aren't missing anything, this webinar is for you! What…
Class Action Town Hall
NACA is seeking to expand its education offering to help class action attorneys become more successful in their practices. To develop educational programs and resources that meet the needs of this community, NACA is hosting a series of summer town hall discussions to brainstorm innovative programming NACA can offer to meet the concrete educational needs…
Class Action Town Hall 2
NACA is seeking to expand its education offering to help class action attorneys become more successful in their practices. To develop educational programs and resources that meet the needs of this community, NACA is hosting a series of summer town hall discussions to brainstorm innovative programming NACA can offer to meet the concrete educational needs…
What’s in Store in Federal Regulator’s Proposed Auto Fraud Regulation
The Federal Trade Commission (FTC) has finally done it. In 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act granted the FTC the specific authority to write a rule tackling the unfair, deceptive, and abusive practices of motor vehicle dealers. This power lay dormant until now. The FTC recently announced a Notice of Proposed…
Defending Nursing Home Collection Lawsuits
There has been a significant increase in collection lawsuits filed against family members and loved ones to collect on nursing home residents' debts. The nursing homes' claims against these third parties are often tenuous at best, but due to a lack of legal representation, families are pressured into paying the debts out of their own…
Larios V. Specialized Loan Servicing—Why You Should Pick Your Fair Credit Trial Cases Carefully
Not every FCRA case should be on a trial track, but when you find the right case, it is definitely worth bringing to trial. Seasoned FCRA trial attorneys Stephanie Tatar and Robert Brennan will describe their successful approaches and strategies in obtaining an FCRA verdict against Specialized Loan Servicing. What You Will Learn • What…
Solar Fraud: The Tricks and Traps
Door-to-door solar sellers are often experienced fraudsters. They make outrageous promises, use bait-and-switch, get signatures on a tablet that are then applied to predatory contracts, use fake emails to prevent customers from viewing contracts, put contracts in the name of someone else where the consumer is credit challenged, and even forge contracts. This webinar is for anyone…
Writing the Story of the Case
Skillful storytelling takes a brief from the law school writing course instruction of producing a “just the facts” soullessly objective piece of technical writing to the evocative ground of Atticus Finch moving the entire courtroom.
Hiring and Training a Virtual Assistant
Are you interested in increasing your firm’s productivity using a virtual assistant (VA)? There are many factors to consider when using an outsourcing firm, including how to vet candidates and how to choose a quality firm. You’ll need a training protocol once you hire a VA to get them up to speed and need to…
How to Run a High-Volume FCRA Practice
Are you interested in learning how to find and handle high volumes of FCRA cases while learning how to avoid the pitfalls of a high-volume practice? If yes, this webinar is for you.
Debt Defense eCourse
Nearly 30 million Americans have a debt in collections. Given that the average American household has approximately $15,000 in credit card debt, this trend is likely to remain active for the foreseeable future. Furthermore, as unpaid debt is sold to third-party debt buyers for pennies on the dollar, debt buyers use the courts to sue hundreds of consumers in one fell swoop, often without any knowledge that the debt is still owed or that the amount is correct. Learning how to effectively handle debt defense cases and spot affirmative claims with fee-shifting statutes is an excellent path to start a thriving consumer practice.
FCRA 101 eCourse
According to the Federal Trade Commission, approximately 20 percent of Americans have serious mistakes on their credit reports. This impacts their abilities to purchase homes and cars and even to secure jobs. With many Americans currently and projected to be struggling to make ends meet, the need to access credit is crucial to allow families to stay in their homes and avoid car repossessions. Incorrect credit reporting makes home and car loans unaffordable to those most vulnerable. The Fair Credit Reporting Act (FCRA) delineates consumer rights regarding reporting of consumer data and responsibilities of Credit Reporting Agencies (CRAs) and furnishers to provide accurate information.
Recovering Motor Vehicle Dealer Surety Bonds
Have you ever turned away a good case against a car dealer because they have gone out of business, or you fear that it could happen before you are able to collect a judgment? Fear not! You may have a remedy through a Motor Vehicle Dealer Surety Bond! What You Will Learn How to find…
Spotting FCRA Violations by Reviewing Your Client’s Credit Reports
he national credit bureaus maintain credit files for most consumers and issue credit reports to third parties based upon the contents of these files. That information includes data about credit and collections accounts supposedly associated with a particular consumer, such as the balances over time, payment history, and credit usage. Consumers have important rights and…
SEO Made Simple: How Consumer Protection Law Firms Can Attract New Clients Online
How can you get your firm seen more by consumers looking to hire an attorney? Search Engine Optimization may be the answer. SEO involves more than just adding a few key words to the back-end of your website. Come learn about SEO's purpose in the context of consumer protection and how to make SEO a…
Ask Ira: Attorney Fee Tax Questions
It’s that time of year again. Watch the recorded question and answer session with NACA’s Executive Director, Ira Rheingold.
Fair Debt Collections Practices Act Webinar 101
Do you want to get engaged with FDCPA cases but don’t know where to start? This webinar is for you. This session will provide a general overview of the FDCPA and the parties involved in the debt collection industry. The webinar will address the scope of the FDCPA, common violations, and available remedies. It is…
FTC Update: Auto Fraud Resources
Buying a car is one of the biggest investments consumers will make and one that many approach cautiously. This presentation will focus on the FTC’s recent auto enforcement efforts (in particular, the Napleton and Passport cases), the agency’s proposed rule to ban junk fees and bait-and-switch tactics in the car buying process, and newly available consumer…
Ask the FCRA Expert: Leonard Bennett and Chi Chi Wu
NACA continued its Ask the Expert webinar series with two of the nation’s top FCRA advocates: Leonard Bennett and Chi Chi Wu. Chi Chi and Len answered questions on all topics related to the FCRA. Please note there are no written materials associated with this webinar, so there will be no CLEs awarded for attendance.…
The Military Consumer: Litigating a Case Involving a Service Member Client
When you have the privilege of representing a service member, there are several pitfalls that can occur during the litigation process. This webinar will review the processes and procedures required to obtain military records and witnesses for cases pending in civilian courts. This webinar is essential for attorneys who are not familiar with the military…
Practical Considerations in Bringing Your FDCPA Case
Do you want to gain more understanding of how to evaluate an FDCPA case and put together the complaint? This session aims to provide attendees with practical guidance on how to evaluate a case and get a lawsuit on file. Participation in the March 15, 2023 FDCPA 101 Webinar will be useful but not required.…
Legal Writing eCourse: Become a Better Legal Writer
Most lawyers live by their writing and most of us can become better writers. The goal of this course is to move you along that process. Please note that the course is open to writers of all levels and is available on-demand. What You Will Learn First, a refresher on the basics. We will provide…
Powerful FDCPA Intake: Taking Great Cases and Making Great Money
Every FDCPA practitioner needs fast, efficient, and effective intake strategies to make your consumer practice hum. This webinar will give you the tools you need, the insights you want, and the best practices required to pick great FDCPA cases. No prior experience needed to attend this webinar. What You Will Learn • What questions to…
Spotting Viable Impermissible Pull Claims under the FCRA – 2023
Many consumers feel growing concern about their privacy. As news stories on data breaches emerge almost weekly, consumers are anxious about which of their information is out there and who can see it. An increasing number of consumers closely monitor their credit report to find out who is looking at their credit. This webinar will…
Defending the Defenders: Representing and Protecting Servicemembers
How to identify methods of protecting service members who are more likely to be targeted by or subject to losses due to auto fraudsters
RESPA 101: Drafting Effective Requests for Information and Notices of Error (2023)
As the Real Estate Settlement Procedures Act (RESPA) nears its tenth birthday in January 2024, it is clear that it has established itself as the most effective tool that any consumer practitioner can use when dealing with mortgage servicers. Requests for Information (RFIs) and Notices of Error (NOEs) are a necessary information tool, a vital…
Life Coaching, Business Coaching & Self-Help Scams: Consumer Rights & Remedies
Life coaching is a $2 billion dollar industry that has grown by over a third since 2015. The global wellness industry is estimated to be worth $1.5 trillion. Online marketing is expected to continue to grow at an estimated nine percent per year. The self-help industry is not going away anytime soon. While these statistics…
Win Your Auto Case Through Written Discovery and Advanced Discovery Topics
Interested in improving your discovery skills in your auto cases? This seminar will address pre- and post-filing discovery techniques and provide tools to maximize the chance of success. This webinar is geared to attorneys with at least an intermediate level of experience in auto cases. Following the one-hour webinar, attorneys are invited to join an…
Make an Impact as a Conference Speaker
Are you interested in becoming a better presenter for NACA and NCLC conferences? Do you want people to remember both what you had to say and who you are? Conferences offer a unique moment in time where attendees focus on their career and gain knowledge, skills and connections that help them succeed as a consumer…
Successors in Interest Cases – 2023 Update
What legal protections exist for successors in interest of deceased borrowers who want to prevent foreclosure, continue to pay the mortgage, or pursue mortgage-assistance options have traditionally been limited
How to Prepare Your Case for Arbitration
Arbitration is a preferred method of dispute resolution, and attending this webinar will assist you with preparing your client, witnesses, and case for presentation before an arbitration panel.
No Surprises Act: What You Should Know About Surprise Billing Protections
This webinar will provide a general overview of patients’ rights against surprise medical bills under the NSA, focusing on privately insured and uninsured patients.
What Can I Expect If I Take a Solar Fraud Case?
If you are getting calls about solar fraud but have not yet taken on any cases, or if you have started taking these cases, but want to learn more, this webinar is for you.
Ask the Experts with Dick Rubin and April Kuehnhoff
NACA and NCLC are hosting an Ask the Expert webinar series with two of the nation’s top FDCPA advocates: Dick Rubin and April Kuehnhoff. Do you have an FDCPA practice ? This is your opportunity to advance your practice with questions and answers about the FDCPA. April and Dick will be available for an hour-long…
Class Action 101 eCourse
The Class Action 101 eCourse is a three-month online course that will connect you with the community, knowledge, and resources to become a class action attorney.
Predatory Lending: Current Trends and Claim Spotting
Despite well-established laws, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Learn to spot legal claims.
Credit Repair Organizations Act: Fight Scams, Do Right in Your FCRA Practice, Understand Recent Developments
In a post-Covid era, more consumers are falling prey to scams promising improved credit. Billions of dollars are lost annually by consumers trying to achieve a higher credit rating. The Credit Repair Organizations Act (CROA) governs the conduct of those (including lawyers) that provide certain services— including mere promises of such services. With its fee-shifting…
Tenant Screening – Intro and Updates from the FTC
Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. This webinar will provide a great introduction for those new to these issues and a good update for those who may be more knowledgeable about the Federal Trade Commission’s work. Please note this webinar is free…
Picking a Good Session Topic
This webinar and online conversation is geared towards attorneys who are interested in submitting a proposal for a session at the Consumer Rights Litigation Conference or submitting a session proposal for online learning through NACA and NCLC.
Refining and Developing Your Identity Theft Practice 2024
This webinar is designed to assist consumer lawyers who are familiar with civil identity theft laws in refining their pre-litigation and litigation strategies.
FCRA Discovery eCourse Part 1
Mastering discovery challenges is the most important skill attorneys need to get the evidence to succeed at trial and settlement negotiations. Knowing what to ask for and when is one hurdle. Getting those documents is not always easy and may involve negotiations and protective orders. Understanding the documents and testimony you receive is another challenge.…
FCRA Case Valuation eCourse Part 1: What is my Credit Reporting Case Worth?
Your time is precious and limited. Whether you take only a handful of credit reporting cases a year or if you see a high volume of cases, having a strong grasp of the value of a credit reporting case can make or break your practice. With the proper valuation system in place, you can make…
Ask Ira: NACA Tax Update
As another tax season begins, more and more consumer clients are receiving 1099s for income they did not receive (your attorney fees). During the Q and A Session, Ira will discuss how to handle this issue with your consumer clients and the steps you and they can take before, during, and after litigation to minimize…
Introduction to Buy Here Pay Here Cases 2024
The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too.
Electronic Funds Transfer Act: What to Know
This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution.
Medical Debt Defense—Actual Defenses and Aggressive Counterclaims You Can Use in your State 2024
Medical debt is the wild west of debt collection. Every debt collector wants in on it and consumer attorneys often find themselves without the tools to fight back. This seminar will give you those tools so that you can both vigorously defend medical debt collection as well as go on the offensive. This webinar will…
How to Choose Consumer Law Specialties
Are you considering or have you just started your own firm? Are you new to consumer protection law? Are you thinking about transitioning to a new sub-specialty within consumer protection law? In this webinar, the presenters will discuss the practicalities of choosing specific practice areas in which to grow or expand, or, in some cases,…
Suing the Government under the Fair Credit Reporting Act
Like private companies, federal agencies furnish information about consumers to credit reporting agencies and use consumer reports prepared by credit bureaus. But although consumers can sue private companies for violating the Fair Credit Reporting Act (FCRA), courts have been divided for years on whether sovereign immunity precluded FCRA actions against federal agencies. Earlier this year,…
Online Roundtable: Auto Fraud in Legal Aid Setting
Step into the forefront of auto fraud litigation with NACA’s exclusive online discussion!
How to Win your Yo-Yo Case in a Jury Trial
This webinar will highlight lessons learned from taking a yo-yo (spot delivery) car fraud case to a successful jury trial.
Navigating FCRA Issues for Student Loans
Student loans frequently appear on credit reports, often with significant errors. The Fair Credit Reporting Act (FCRA) offers essential protections for borrowers with student loan debt, but navigating these protections involves unique challenges. Join our webinar to learn how to identify common FCRA claims related to student loan debt and effectively address the distinctive issues…
Residential Rental Debt Collection
How to identify common challenges to the claimed amount of rental debt
Building a Better Federal Bench
This webinar is for anyone who is interested in learning more about, or getting involved in, the judicial nominations process.
Advanced RESPA: What to do after Motions to Dismiss
The upcoming advanced webinar is designed to equip legal professionals with the expertise needed to navigate the complexities of litigation and trial after motions to dismiss.
Piercing the Light: E-Sign in Solar Cases
This webinar will help you examine whether you can use eSign laws (UETA) to help resolve your cases.
UDAP Gold: Lessons to be Learned from the Landmark Decision of Dwyer v. Ameriprise
This seminar is geared towards helping you to present successful arguments on why statutory additional (treble) damages should be awarded.
Solar Fraud 101 eCourse
The goal of the eCourse is to help attorneys efficiently prepare successful solar fraud cases for litigation and arbitration, without breaking the bank.
Exploring Advanced EFTA Strategies, Tips and Consumer Protection Laws
This webinar will equip you with the tools and knowledge to effectively handle EFTA and understand its similarities with the Fair Credit Billing Act (FCBA) and intersection with more commonly used statutes such as the FDCPA, and FCRA.
Online Q&A Session with Ira on NACA’s Fellowship Programs
Ira Rheingold will provide details about NACA's summer and 2-year consumer law fellowships and answer your questions about how you can bring a fellow to your firm.
Mastering Wrongful Repossession Cases
This webinar should be attended by any attorney representing consumers who handle wrongful repossession cases.
Tackling Unique Issues in Electric Vehicle Lemon Law Litigation
Join us to learn how to handle the unique obstacles and challenges consumers face when purchasing new electric vehicles.
Consumer Protection Issues Affecting Older Adults’ Financial Security: A Primer on Housing Issues (CFPB), Scams and Resources (FTC)
The speakers will cover housing issues older adults face as they age, the most commonly reported frauds and scams, agency policy updates, and available consumer-facing resources.
Successfully Litigating Class Action Cases as Solo Practitioners
Solos, learn how you can make class action litigation more approachable and how to spot potential class-worthy claims in your case files.
Using AI to Improve Your Presentations
Join NACA’s Education Director, Rebecca Smolar and NCLC Senior Attorney Andrea Bopp Stark for a demonstration and conversation about how generative AI apps like Chat GPT and Gemini can give you ideas that you can use to improve your presentation.
Regulation in Litigation: Impact on Consumer Cases of Overruling “Chevron Deference”
This webinar will discuss the breadth and limitations of Loper Bright on judicial review of agency action, as well as the implications for evaluating, strategizing, and litigating consumer law cases.
Bring the FCRA into Your Legal Services Practice
Learn how to integrate the FCRA into your practice, starting with introductory steps for issue spotting and case development.
Understanding the Rapidly Changing Practice of Student Loan Law
If you are interested in getting a better handle on the complexities of the student loan system and want to better advise your clients, this webinar is for you.
Helping Transgender Consumers under the FCRA
Credit and background reporting problems can be frustrating for any consumer to resolve. But transgender consumers face unique challenges when confronting these problems. They often encounter common issues with the way consumer reporting agencies deal with their gender transition. Further, the effects of those practices can be especially harmful to transgender consumers, as they impose…
Successors in Interest Cases 2024
What happens when a borrower dies or a home is transferred through divorce, transferring the home to an owner who is not the original borrower? A ripple effect of the Great Recession of 2009 is a large population of borrowers with refinanced and extended-term mortgage loans that will remain unsatisfied until late in their lives.…
Beating Back Experian’s Attempts to Compel FCRA Claims into Arbitration
This webinar will focus on those strategies and discuss in detail the arguments and approaches when confronting an Experian motion to compel arbitration.
Stop the Insanity! – Learn how TCPA Can Turn Spam into Cases
How would you like to collect $1,500 every time your phone rang with yet another fake solicitation to update non-existent warranties, or buy health care coverage? The Telephone Consumer Protection Act (TCPA) provides victims $500-$1,500 per violating call. Learn how you can help your clients stop the insanity and get compensated for the harassment they…
NACA’s Business Development eCourse 101: Build a Successful Consumer Law Practice
Your success as a small law firm is just as dependent on your skills as a litigator as it is on your ability to successfully manage your small business. It’s time to change your mindset from being an attorney to an entrepreneur. Learn how to build the business systems to set your practice up for…
How to Effectively Search the CFPB’s Consumer Complaint Database
The Consumer Financial Protection Bureau (CFPB), a federal government agency, collects consumer complaints about credit cards, mortgages, bank accounts, student loans, consumer loans, credit reporting, money transfers, debt collection, and other financial problems. Each week it sends about 50,000 complaints about these financial products and services to companies for response. After companies respond, either confirming…
What to Do with Solar Panels in Bankruptcy
More and more there are bankruptcies of solar panel installers. Also, there are increasing numbers of individuals who want to get rid of their solar panels through the bankruptcy process. This webinar will address both sides of the issue. This webinar will be helpful for practitioners who are navigating a consumer dealing with bankruptcy filed…
Fighting against Fraudulent Practices in Reverse Mortgage Servicing
Some mortgage companies exploit seniors through deceptive reverse mortgage practices, including improper charges or payments related to tax payments, homeowners’ insurance and occupancy certifications. This webinar will explore potential breaches of contract and violations of state and federal consumer protection laws, offering valuable insights to address these injustices. By attending, you’ll gain knowledge of how…
You Won Your Case, Now What: Collecting Consumer Judgements
Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is collectible, but after this webinar, you will be able to identify which ones to pursue. This webinar is an introduction to the basic tools and…
Bankruptcy may be the Best Choice for Student Loan Relief Post Election
Have you been wondering how the new ED guidelines for discharging federal student loan debt in bankruptcy may help in your practice? This webinar will explore potential relief for student loan debt in the next administration. Please note that there will be a 30-minute online conversation following the webinar for those who want to stay…
Introduction to Consumer Law Package
Webinars - Spotting FCRA Violations by Reviewing Your Client's Credit Reports - Developing an Auto Practice Part: Issue Spotting Auto Claims - Debt Defense - Fair Debt Collections Practices Act 101 - Loss Mitigation 101 - RESPA 101: Drafting Effective Requests for Information and Notices of Error - Introduction to Student Loan Cases - To…
Consumer Protection Issues in Real Estate After the National Association of Realtors Settlement
Real estate brokers have enjoyed decades of freedom from regulation and accountability, resulting in commission levels about twice that of comparable nations. The NAR settlement exposed the underlying anti-competitive practices, but the industry is adapting its model to maintain inflated commissions. This webinar will discuss opportunities available to consumer protection attorneys-- whether representing individual consumers…
Preparing for Trial and Drafting the Pretrial Documents- What You Need to Know and Do
You have defeated the motion for summary judgment and the case is set for trial. Now what do you do? Two experienced NACA trial attorneys will let you know the ins and outs of the myriad documents and motions you have to prepare, and overcoming pretrial obstacles, so your trial will be successful. This webinar…
Mastering RFIs and NOEs: Essential RESPA Tools for Protecting Homeowners in Times of Job Loss
As more federal workers lose their jobs, the number of loan modifications and foreclosures is expected to increase during this challenging period of job transition. Real Estate Settlement Procedures Act (RESPA) has established itself as the most effective tool that any consumer practitioner can use when dealing with mortgage servicers. Requests for Information (RFIs) and…
Beginner’s Guide to Unfair and Deceptive Acts and Practices Statutes in Auto Cases
Almost every state has an Unfair and Deceptive Acts and Practices Statutes (UDAP) consumer protection statute modeled after the one developed by the Federal Trade Commissions. These statutes are generally uniform across the country but with important differences unique to each state. Bringing a UDAP claim is an excellent starting point for consumer cases. Drawing…
Basics of Evaluating FDCPA Claims
Total consumer debt is at an all-time high. American households hold $18.036 trillion of debt, averaging $105,056 per family. With a jobless rate of four percent, a good percentage of that debt is being pursued in collections. While some debt collectors comply with the state and federal debt collection laws, many do not. This session…
Student Loans in the Eye of the Storm: What Attorneys Need to Know Now
Not a day passes with this new administration where we don’t wonder what is going on with student loans. Combine that with the National SAVE lawsuit in the 8th circuit, and you have what appears to be a perfect storm. What payment plans are valid? Is forgiveness still on the table? And what about this…
Identifying Furnisher Claims
Furnishers of information to the credit bureaus play a key role in ensuring the accuracy and integrity of credit reporting. Furnishers also have important responsibilities in investigating consumers’ disputes of inaccurate credit report information. Identifying claims against furnishers under the Fair Credit Reporting Act, however, is not as straightforward as identifying claims against the credit…
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