Protecting Military Consumers—Special Protections and Issues

Join staff from the Federal Trade Commission (FTC) and the Department of Justice (DOJ) as they discuss many of the top consumer protections and issues for members of the military and their families. FTC staff will discuss the Military Lending Act; cover FTC law enforcement actions on issues affecting veterans, servicemembers, and their families, and provide insights that advocates can use to develop their own strategies for helping military consumers. DOJ staff will discuss the Servicemembers Civil Relief Act (SCRA) and the protections it provides. The webinar will also include information about free education resources designed for veterans, servicemembers, and their families.

What You Will Learn

• What the top consumer protection issues are as reported by members of the military and their families
• What recent law enforcement actions have been taken to protect members of the military
• What legal protections are available specifically for servicemembers, including the Military Lending Act (MLA) and Servicemembers Civil Relief Act (SCRA)
• How to access free resources designed for military consumers to share in your community

Speakers

Carole Reynolds, Senior Attorney, Division of Financial Practices, Federal Trade Commission

Carol Kando-Pineda, Counsel, Division of Consumer and Business Education, Federal Trade Commission

Elizabeth Singer, Director, U.S. Attorney’s Fair Housing Program, Department of Justice