Protecting Older Consumers—Research and Resources from the Federal Trade Commission

Join staff members from the Federal Trade Commission (FTC) as they share research and resources about the top consumer protection issues facing older consumers. The webinar will include new analyses of the reports received from older adults and provide insights that advocates can use to develop their own strategies for helping older consumers in their communities. The webinar will also include information about fraud prevention messages designed for older consumers as well as resources to help consumers after they have been scammed.

What You Will Learn

•     New research about the frauds reported by older consumers versus younger consumers
•     FTC strategies for combating fraud affecting older adults
•     Recent law enforcement actions affecting older adults

Speakers

Kati Daffan, Assistant Director, Division of Marketing Practices, Federal Trade Commission

Emma Fletcher, Division of Consumer and Business Education and the Division of Consumer Response and Operations, Federal Trade Commission

Patti Poss, Attorney, Division of Marketing Practice, Federal Trade Commission